Scoop NEWS by TOPIC 9:30 - 11:30am Ryan MacGilloway Sarah O'Conner: Time management profit - learning to win the race against the clock to grow your business profit 12:00 - 1:30pm Gregory Fyfe, Rebecca Davis Steve Knapp: Socially responsible consumers - the rise of the conscious consumer what it means to the hospitality industry 2:00 - 3:30pm Sean Edwards together with expert panel David Thomas, Chris Dillon, David Burton Craig Miller: From bean to cup - the changing face of coffee culture in New Zealand 4:00 - 5:00pm Gwyn Thomas: Building brands for the future - business savvy on a shoestring 9:30 - 10:30am Angelique Jon Green: 'The young the restless' - training our superstars of tomorrow through business education 11:30 - 12:30pm Rachel Jackson Shona Greer: Recruitment the future of staffing 1:00 - 2:00pm Michelle Pascoe: Enhanced customer service - the key to improved organizational performance...
and more! 2:30pm - 3:30pm Chris Fortune Catherine Bell: The last word on: support local by buying local and grow our industry!

